will county resources

Resources in Will County

Child and Adolescent Mental Health: Will County Health Department

The program provides outpatient community mental health services for Will County residents with residents with symptoms of a serious mental illness and/or co-occurring disorder which greatly interferes with their functioning in the community.

To access child and adolescent services during various business hours, Monday through Saturday Call (815)727-5065. 

Eligibility for Service

Children 17 years old and younger who meet the following criteria:

  • At imminent risk of hospitalization or who may be in need of intensive services
  • In need of on-going outpatient psychiatric treatment to regain recover and remain in the community
  • Recently discharged or deflected from a community-based psychiatric facility
  • Currently involved with the Juvenile Justice System
  • Enrolled in the Family Support Program from the State of Illinois with the express purpose of treating mental illness
  • Covered by Medicaid or Medicaid Managed Care, Private Insurance or Sliding Fee Scale

Registration for Services

To register a child/adolescent for services call 815-727-8521 (press 2).

After business hours for crises or emergencies contact Crisis Line of Will County at 815-722-3344 or the CARES Line at 800-345-9049.

NAMI Will/Grundy County Help Line

800-950-6264 – The NAMI Help Line can be reached Monday through Firday 9am – 5pm, CST

CARES (Crisis and Referral Entry Services)

800-345-9049  – Intervention services for psychotic, suicidal, or homicidal children and teens who receive Medicaid or are uninsured.

Crisis Line of Will County

815-722-3344  – 24 hours/7 days per week comprehensive suicide hotline, information and referrals, suicide intervention and prevention, reassurance program calling children, elderly or homebound, over-the-phone counseling.


If you or a loved one are struggling with stress related to the COVID-19 pandemic and need emotional support, text TALK to 552020 for English or HABLAR for Spanish. This service is free and available 24 hours a day, seven days a week. People seeking assistance will remain anonymous and will provide only their first name and zip code, which enables the service to link you to a counselor in your area who is knowledgeable about available local resources.

Additional Community Resources


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